SEITA and its service providers value the privacy of every individual's personal information.
SEITA is committed to protecting the information it collects and to complying with all its obligations under the relevant privacy laws including the Information Privacy Act 2000 and the Health Records Act 2001.
In addition, SEITA's maintains its ongoing commitment that your comments, ideas and responses will only be forwarded to the relevant staff members of SEITA and the Concessionaire dealing with the Project, its contractor and the Community Advisory Group who manages the community issues register. Your details together with the contents of your email will not be disclosed to third parties outside the above-mentioned unless required by law.
Protecting your privacy and your personal information is an important aspect of the way we create, organise and implement our activities on-line and off-line. In this Statement, 'personal information' means information or an opinion (including information in a database) about an individual whose identity is apparent or can reasonably be ascertained.
Security of electronic transmissions
SEITA has implemented comprehensive technology and security measures and policies to protect personal information that we have under our control from unauthorised access, improper use, alteration, unlawful or accidental destruction and accidental loss. However, while SEITA makes all attempts to secure the information you may transmit to this site, the nature of electronic transmissions is such that there is a possibility that a third party may observe this information whilst it is in transit.
SEITA gives you the option of providing this information by other means. You may, for example, provide the relevant information by telephone or by conventional mail.
Information logged
When you visit our website, our server makes a record of your visit. The following information, referred to as 'click stream data', is logged by our server:
- your server address;
- your top level domain name (for example, .com, .gov, .au, .uk, etc);
- the date and time you visited our website;
- the pages you accessed and documents you downloaded;
- the type of browser you are using; and
- the address of the referring site (that is, the previous site you visited).
All of this information is collected for statistical purposes which enables us to assess the number of visitors to the different sections of our site, determine what information is most and least used and help us make our site more useful to visitors.
We do not make any attempt to identify you or your browsing activities. However, in the unlikely event of an investigation, a law enforcement agency may exercise a warrant to inspect our server's logs.
E-mail - collection of personal information
We only record personal information that you provide directly to us. Generally, we only collect personal information about you in the following situations:
- you register as a site user;
- you send us an email;
- you use our online services, such as completing a form electronically.
We will not use any personal information you provide to us for any purpose except that for which you have provided the information, (including to respond to you, as required) or otherwise in accordance with the Information Privacy Act 2000 or other relevant privacy laws.
We will ask you when we need you to provide further personal information for any reason. Generally, we will only collect further personal information that is related to the services that you ask us to provide to you.
We may collect search terms that you enter when searching our site, but these are not associated with any other information that we collect. We use these search terms to ascertain what people are looking for at our site, and to improve the services that we provide.
Non-disclosure
We will ensure that your personal information will not be disclosed to other State institutions and authorities except if required by law or other regulation.
When you provide SEITA with personal information about other individuals, SEITA relies on you to make them aware that such information will or may be provided to SEITA.
We will remove personal information where it is no longer required (except where archiving is required and in compliance with the Public Records Act 1973). We will take reasonable steps to ensure that personal information is accurate, complete and up to date whenever SEITA collects, discloses or uses it.
Links
Our website may contain links to other web-sites. We are not responsible for the privacy practices or the content of any sites linked to our website. When linking to other sites from this website, we recommend that you read the privacy statement of that site to familiarise yourself with its privacy principles.
Access and complaints
We will thoroughly investigate any suspected infringement of privacy.
If you:
- want access to the personal information we hold about you; or,
- want to know more about the sort of information we hold, for what purposes and how we deal with that information; or
- have concerns that we my have infringed your privacy rights;
you should contact The Information Privacy Officer, SEITA, Level 1, Building 1, Brandon Business Park, 540 Springvale Road, Glen Waverley VIC 3150 or telephone (03) 8562 6800.